All products cannot be returned or refunded unless deemed damaged, a photograph of proof will need to be submitted to firstname.lastname@example.org. Prints will be replaced, original artwork will be refunded in full including delivery prices or repainted and commission work will be repainted.
All mailing within the United Kingdom is FREE and can take up to 7-14 working days as our printers are not based locally and we print to order (we are currently trying to source a more local printers who offer great quality). Everywhere else postage fees are £8.00 with an extra £0.50 per other orders and can take up to 14-24 working days. Painting's and print's sent outside the UK may incur extra costs such as custom charges which we 'Sian Jordan Designs' is not permitted to pay, the consumer will have to pay these extra charges if applicable.
Any concerns or queries please do not hesitate to get in touch through the contact tab at the bottom of the page. We aim to respond to everyones email within one business working day.
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
To provide information to you that you request from us relating to our products or services.
To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
To inform you of any changes to our website, services or goods and products.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.
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